Pediatric Medical Associates
What days are you open?
Our office is open Monday through Friday. As our daily schedule is subject to change, please call to confirm office hours.
Are you accepting new patients?
Yes, we welcome new patients.
Do you accept my health insurance plan?
Advocare participates with most major insurance plans. As participation varies by region, specialty, and physician, we recommend that you contact either our office or your insurance company representative to verify that your insurance plan is accepted.
How do we contact the doctor after hours?
Our medical providers are available 24 hours a day. Call the office at (610) 449-6200 and follow the prompts to page a provider on call. Please be aware that after-hours calls are intended for urgent medical issues that cannot wait until the next business day. Referral and appointment requests will not be addressed via pager. Pages are typically returned within 15 minutes. Please call back if you have not received a timely response.
May I request a specific pediatrician for my visit?
Every effort is made to arrange your child's well care and follow up visits with the physician of your choice. When your child is ill, he or she may see any one of our physicians.
How often does my child need to be seen in the office?
Our routine health maintenance visit schedule follows the
American Academy of Pediatrics
vaccine guideline for children.
What immunizations will my child receive?
To help protect your child from many serious infectious diseases, we follow the immunization schedule recommended by the
American Academy of Pediatrics
. Please discuss your immunization questions and concerns with any of our pediatricians.
My child needs to see a specialist. What do I do?
For non-urgent referrals:
when one of our doctors refers you to a specialist, please schedule your appointment with the specialist, then call our office within five business days of your appointment. Your referral will be available within 72 hours. Most referrals are completed electronically and submitted directly to the specialist's office. Please check with our office staff to determine if your insurance plan processes referrals electronically.
For urgent referrals:
when one of our doctors determines that you need an urgent referral, your referral will be initiated immediately. Please remain in our office while your referral is processed, then proceed to your specialist.
When will I receive lab or test results?
You will receive a call quickly with any lab results that require urgent attention. Other abnormal lab results will be addressed promptly by the provider that ordered the labs or tests. Normal values are usually not reported, however, you are welcome to call our office to request a copy of your results.
How do I obtain a prescription refill?
Please call our office and follow the prompts for our prescription refill line. Allow one business day for all routine prescription refills. For prescriptions that require prior authorization from your insurance company, please plan ahead to allow at least three to five days for refill approval. Prescription refills for controlled substances such as pain medications are refilled Monday through Friday only.
How are medical forms requests handled?
If you need medical forms completed, please call our office, as many forms require that physicals are completed within a specified timeframe. Note that there is a nominal fee for the completion of forms.
How do I receive a copy of my medical records?
To receive a copy of your medical records, please send us authorization in writing. Patients 18 years or older must request their own records. Note that you will be charged a nominal processing fee when requesting copies of medical records.
Does your practice support breastfeeding mothers?
Yes, we promote breastfeeding. The American Academy of Pediatrics recommends breastfeeding babies for the first six months. Breastfeeding helps defend children against infections, prevents allergies, and protects against a number of chronic conditions. While experts believe that breast milk is the best nutritional choice for infants, breastfeeding may not be possible for all women. Some women have specific medical considerations that impede breastfeeding; others choose to feed by formula because of discomfort, work schedule, or lifestyle choices. In these cases, infant formula is a good alternative. We will gladly discuss your diet and feeding concerns at your well care visit, or please call during office hours to speak with our experienced nursing staff.
I just gave birth. When should I schedule my baby's first doctor visit?
We recommend that your newborn be seen in our office the first week after discharge from the hospital. Our staff understands the importance of this first visit and will make every effort to schedule this visit promptly.
When should my baby start solid foods?
As all children are different, we advise following several appropriate steps to advance your child's diet based on age and development. Please discuss these steps with our providers at your well care visit.
Disclaimer: This web site is intended to offer general information only. Nothing contained on this site, including third party content, should be considered a substitute for medical advice, diagnosis and/or treatment. Advocare does not assume liability or responsibility for any of the information contained on this website. Please consult your Advocare physician with more detailed questions and to receive specific diagnoses and recommendations.